Sitelet https://www.webtonic.io/case-study/her-age

Her-Age · Pre-owned luxury fashion marketplace · Google Ads — Search & Shopping · 2026

How Her-Age held a 6.63× return on authenticated luxury resale

Authenticated pre-owned Hermès, Chanel and Cartier is a category where every item is unique and every buyer is cautious. Twelve months of paid search returned €6.63 of tracked value for every euro spent.

Her-Age

6.63×

tracked return on ad spend

€235,171 on €35,486

The results, up top — every number is in the strip below

6.63×

tracked return on ad spend

€235,171 on €35,486

€235,171

tracked purchase value

twelve months, one purchase action

€35,486

media spend

twelve months

171

tracked purchases

single purchase action only

€208

media cost per tracked purchase

€35,486 across 171 purchases

Industry

Pre-owned luxury fashion marketplace

Location

Italy & international

Channel

Google Ads — Search & Shopping

Services used

Paid search

Timeline

12 months — 2025–2026

01 — The challenge

One-of-one inventory in a category built on trust.

Her-Age sells authenticated pre-owned luxury and vintage designer fashion — Hermès bags, Cartier and Chanel jewellery, collectible pieces from private collections — internationally, from Italy.

Two things make this hard to advertise. Inventory is one-of-one: the exact bag someone searches for may exist as a single unit and sell tomorrow, so campaigns cannot be built around durable product lines. And the objection is authenticity, not price — a five-figure handbag bought online requires a level of trust no ad headline can manufacture on its own.

“Every piece I sell is the only one of it I have. If the ads send someone to a bag that sold last week, I have not just lost the sale — I have spent money to disappoint somebody.”

So the account was built around designers and categories that survive inventory turnover, not individual items.

02 — Our approach

Advertise the house, not the single bag.

Structure follows designer and category — Hermès, Chanel, Cartier, fine jewellery, dresses — rather than individual items, so campaign performance survives inventory selling through.

Authentication and provenance were made the message rather than a footnote, because in resale that is the actual purchase decision.

Structuring by designer and category rather than by item means the account keeps performing as individual pieces sell through — the central problem in one-of-one resale inventory.

03 — What we did

Designer-level structure, authenticity-led messaging, honest year-over-year.

A strong absolute return on authenticated luxury resale.

Designer-level structure

Built campaigns that survive inventory turnover

Designer and category campaigns instead of item-level ones, so a sold-through piece does not break a campaign.

Google Ads view for Her-Age — Recreated Google Ads campaign table

Authenticity messaging

Led with provenance, not price

In authenticated resale the objection is "is it real", not "is it cheap". The ad copy answers the real question.

Google Ads view for Her-Age — Ad copy variants

Revenue tracking

Reported one purchase action, not several

The account also carries GA4-imported checkout events. Only the single purchase action is used, at €235,171 of tracked value.

Google Ads view for Her-Age — Conversion action breakdown

Every series published

Designer and category, not individual items

Campaign performance survives pieces selling through, which is the central problem when every item in the catalogue is one of one.

Google Ads view for Her-Age — Matched-month comparison

04 — The results

Twelve months: €235,171 of tracked value at a 6.63× return.

Period covered: Aug 1, 2025 – Jul 31, 2026.

Source: Google Ads API, client account (ID withheld) — one named purchase conversion action in EUR; GA4-imported checkout events are excluded. Platform-attributed, not reconciled against the client CRM.

Google Ads screenshot for Her-Age — Twelve months: €235,171 of tracked value at a 6.63× returnGoogle Ads screenshot for Her-Age — Every result on this page was recorded before it was reportedGoogle Ads screenshot for Her-Age — 6.63× tracked return on ad spend and €235,171 tracked purchase valueGoogle Ads screenshot for Her-Age — One dashboard: 6.63× tracked return on ad spend, €235,171 tracked purchase value, €35,486 media spend

The stack we ran it on

Google Ads icon

Google Ads

Paid search

Google Ads Editor icon

Google Ads Editor

Paid search

GA4 icon

GA4

Analytics

Google Tag Manager icon

Google Tag Manager

Tracking

CallRail icon

CallRail

Call tracking

Google Search Console icon

Google Search Console

Search

AgencyAnalytics icon

AgencyAnalytics

Reporting

Looker Studio icon

Looker Studio

Dashboards

Numbers we can prove

We kept the receipts

Read them all
Read them all
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