Consumer Credit Main

Consumer Credit Division

Contact the Division

The Consumer Credit Division issues twenty-one different license or registration types across several sectors of the non-depository financial services market. 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this website.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law. 

Consumer Credit Licensees as of September 2, 2026
Licensee Total
Bona Fide Nonprofit Organizations 
9
Check Cashing Services
   - Branch Offices 
47
47
 Commercial Financing Provider and Broker Registrants 181
Consumer Collection Agencies
   - Branch Offices
508
153
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
20
25
1
Debt Negotiators
   - Branch Offices
3
4
Exempt Mortgage Servicer Registrant
   - Branch Offices
193
59

Exempt Registrants

59
Federal Student Loan Servicer Registrants 11
Lead Generators
4
Loan Processors/Underwriters 214
Money Transmitters 222
Mortgage Brokers
   - Branch Offices
290
55
Mortgage Correspondent Lenders
   - Branch Offices
22
3
Mortgage Lenders
   - Branch Offices
448
1,119
Mortgage Loan Originators 10,617
Mortgage Servicers
   - Branch Offices
75
20
 Private Education Lender Registration 13
 Private Education Loan Creditor Registration 7
Sales Finance Companies
   - Branch Offices
180
50
Small Loan Companies
   - Branch Offices
124
22
Student Loan Servicers
   - Branch Offices     
42
18

 

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
280 Trumbull Street, 16th floor
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov

Michael Lentini, Department Manager
michael.lentini@ct.gov