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jennisalerno23-byte/README.md

Hi, I'm Jennifer Salerno 👋

IT Operations professional focused on Cloud, Automation, and Operational Improvement, with practical experience in incident management, monitoring, process automation, infrastructure as code, and IT service operations.

Currently expanding my practical experience in Cloud Operations and Infrastructure Automation through real-world projects and continuous learning.

Technical Focus

Cloud & Infrastructure: Azure · Terraform · Linux · Docker
Automation & Applications: Python · Power Automate · Power Apps · REST APIs
Operations & Observability: Azure Monitor · Log Analytics · KQL · Freshservice · Grafana
Version Control & CI: Git · GitHub · GitHub Actions

Featured Projects

☁️ Azure Cloud Operations Lab

Terraform-based Azure environment focused on Linux operations, monitoring, centralized logging, Managed Identity, RBAC, Python health checks, Docker, troubleshooting, and CI validation.

⚙️ IT Inventory Management Automation

Asset management automation integrating Microsoft Lists, Power Apps, Power Automate, and Snipe-IT with approval and inventory management workflows.

💬 WhatsApp Service Automation

Service automation integrating WATI, Freshservice, Power Automate, and REST APIs for automated ticket creation and operational workflows.

Certifications & Training

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • ISC2 Certified in Cybersecurity (CC)
  • Linux Essentials
  • Google IT Automation with Python

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  1. whatsapp-service-automation whatsapp-service-automation Public

    WhatsApp service automation using WATI, Freshservice, Power Automate and REST APIs.

  2. inventory-management-automation inventory-management-automation Public

    IT inventory management solution integrating Microsoft Lists, Power Apps, Power Automate, and Snipe-IT to automate asset tracking and management workflows.

  3. azure-cloud-operations-lab azure-cloud-operations-lab Public

    Hands-on Azure cloud operations lab with Terraform, Linux, Python, monitoring, logging, Docker, and GitHub Actions.

    HCL