Product Operations & Program Management · Product & Operations Lead, Exoserva · Co-Owner, KKC
I lead operations-to-product work where frontline workflows, customer needs, business data and software have to agree. At KKC, I lead product and operations for Exoserva, translating field-service workflows into requirements, lifecycle rules, QA/UAT, release gates and acceptance.
- Exoserva on the App Store — KKC's field-service operations product; our team reached a public iOS release in July 2026.
- KKC — full-time co-owner/operator scope across business operations and systems since June 2023.
Product Operations · Program Delivery · Implementation · Workflow Systems · QA/UAT · Vertical SaaS · Field Service
My scope is product and operations; implementation is collaborative and AI-assisted.





