Most AI platforms operate in a silo, disconnected from the tools your team actually works in every day. Opal, Optimizely's AI platform...doesn't. Built natively into the Optimizely CMS and CMP, Opal can generate blog content, run QA test cases, assign reviewers, and even manage tasks — comments, status updates, overdue alerts — all from one connected ecosystem. In our latest blog, we break down: → Opal's ready-to-use agents (no setup required, built for non-technical users) → How to build custom agents using instructions, prompt templates, and tools → The CLEAR framework Optimizely recommends for structuring prompts → How native CMP/CMS integration lets you chain agents into a full content pipeline — end to end The takeaway? When an AI platform can talk to your content and your task board, the automation possibilities go way beyond a single chatbot prompt. Read the full article here: https://lnkd.in/gdQz4UwB #Optimizely #Opal #AgenticTransformation #AI #AgenticAI #DigitalTransformation
Nansen
Information Technology & Services
Chicago, Illinois 1,635 followers
Charting the possible.
About us
Driven to explore, we design with purpose and a thousand different ways to get there. Starting with a goal, we think about what, collectively, people might need to accomplish it. We consider needs and wants, and discover hidden motivations. We study the landscape. Then we hit the drafting table with what we know, and what we think is possible. What we build might at times seem unexpected. But it is always built to connect, to inspire and to serve. Nansen excels in combining design, technology and data, specifically around Digital Experience Platforms, Digital Products and Services, and Ecommerce to accelerate growth now, while building substantial opportunities for the future. We provide value in three key areas: Innovation and Optimization: We apply original thinking to new technology, capitalizing on market opportunities while continuously improving on your business’ core capabilities to deliver consistently exceptional experiences. Revenue Growth and Cost Reduction: Businesses hungry for growth often have gaps. Our solutions deliver on opportunities faster, with earlier returns and greater efficiency than could ever be accomplished in-house. Long-term Partnership: We work with your business goals holistically and specifically—ensuring that the solutions to immediate needs are met while providing compounding gains and laying the foundation for long-term success.
- Website
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http://www.nansen.com
External link for Nansen
- Industry
- Information Technology & Services
- Company size
- 11-50 employees
- Headquarters
- Chicago, Illinois
- Type
- Privately Held
- Founded
- 2007
Locations
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Primary
Get directions
300 W Hubbard St
STE301
Chicago, Illinois 60654, US
Employees at Nansen
Updates
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Gartner expects 40%+ of agentic AI initiatives to be abandoned by 2027, mostly because they save minutes inside old processes instead of rebuilding them. At Opticon26, Arnold Macauley is making the case for a different approach: stop measuring AI by the minutes it saves, and start measuring the capacity it manufactures. He'll share a 3-pattern framework for identifying where that capacity is hiding in your own marketing workflows, with real-world examples of what this looks like in practice. Join our session or find us in Base Camp. 🗓 Sept 1 | Javits Center https://lnkd.in/gwHbi6i2 #Opticon26 #OptimizelyPartner #AI #MarTech #Optimizely #AgenticAI
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Big congrats to our friends at Optimizely — named a Leader and Customer Favorite in the Forrester Wave™: Experience Optimization Solutions, Q3 2026. Honestly, not surprised. As an Optimizely Platinum Partner, we spend a lot of time in this platform with clients, and the two things Forrester called out — Opal AI and the support team — are the exact same things we hear from our clients week after week. Proud to be a partner here. Worth a read if you're evaluating experimentation platforms: https://lnkd.in/e4UgjyRr #Optimizely #Experimentation #ForresterWave #OpalAI
We've been named a Leader and a Customer Favorite in the Forrester Wave™: Experience Optimization Solutions, Q3 2026. "Customers view Optimizely's Opal AI as a game changer and praise the quality of Optimizely's support." Forrester’s evaluation said it. We just agree. Here's what we took away from the report: -AI-first vision with agentic experiences that go beyond marketing and customer use cases -Strength across both web and feature experimentation -Opal AI, enabling anyone to run experiments without code, faster and at higher quality -Collaboration tools that keep EO workflows validated across every team Read the full report: https://lnkd.in/e4UgjyRr
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🎤 We're heading to Opticon26 — and this year, we're taking the stage. On Sept 1 in NYC, our Chief Strategy Officer Arnold Macauley is presenting "From 9 Hours to 7 Minutes." The argument: AI's real output isn't content — it's capacity. And most teams are wasting the capacity they've already unlocked. We'll also be holding down the fort at our booth in Base Camp all day. Come find us. 📅 Sept 1 | Javits Center, NYC #Opticon26 #OptimizelyPartner #AI #MarTech #Optimizely #AgenticAI
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Nearly 9 in 10 enterprises say they've adopted AI. So why doesn't it feel like anything has changed? On 9/1 at Opticon, our Chief Strategy Officer Arnold Macauley is taking the stage with Road Scholar's Mark Fagiano to answer that question — and share how a 9-hour review process became a 7-minute one, without cutting a single corner on quality. 📍 Find us at base camp all event 🎤 Join our session — From 9 Hours to 7 Minutes: How Nansen & Road Scholar rebuilt a senior review cycle with Opal See you there. #Opticon26 #AI #MarketingOps #Opal #Optimizely #ArtificialIntelligence
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Organizations are discovering new AI use cases every day. The next challenge is building agents that can be developed, deployed, and improved in a consistent, repeatable way. Over the past several months, our team built a Claude-powered plugin suite that streamlines internal workflows and accelerates AI agent development for Optimizely's Agent Platform. In today's behind-the-scenes look, Luke Wisner shares how the system came together, including: • A shared knowledge base that captures lessons learned across projects • Reusable plugins that support delivery, operations, and business development • An Agent Builder that speeds development while maintaining consistency • Real client examples of AI agents already in production As more organizations move from experimentation to production, the development process becomes just as important as the agents themselves. Read the full article: https://lnkd.in/gkX8UiPS #AgenticAI #Optimizely #Claude #AI #ArtificialIntelligence #DeveloperTools
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Marketing is entering an agentic era. 🤖 Across our client work, we're seeing AI move beyond content generation and into the workflows that power planning, review, optimization, and execution. Tasks that once consumed hours of expert time can now be completed in minutes. We're not just building agents. We're determining where they create the most value and establishing the governance, measurement, and operating model needed to scale them effectively. Excited to be helping organizations turn that vision into reality with Optimizely's AI Platform. #Optimizely #AgenticTransformation #AI #AgenticAI #MarTech
I love marketing. I love being bold. And I love what the team has done to introduce the new Optimizely. The timing is spot on. Marketers are changing the way they work. Customers are engaging with brands differently. And agents are an entirely new form of "customer." The market is shifting. CMS projects are becoming agentic content supply chains. A/B testing projects are becoming agentic personalization at scale. Optimizely is changing with it. We're shipping more than three meaningful features a week, and just last week we signed our largest agent platform deal. In a world of rapid change, the brand needs to do more. Optimizely is the AI platform for marketing. Marketer experience, customer experience, and agent experience. We reduce the mundane so marketers can do the impossible - resulting in growth through higher pipeline, more conversions, and the right token usage to achieve the highest ROI. For the love of marketing, the new Optimizely. #Optimizely #MarTech #AI #Marketing #Rebrand #AgenticAI
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The CMS has a new job. For the last two decades, content management systems have been tools for assembling and publishing pages. Content was the output. Teams manually coordinated creation, approvals, publishing, optimization, accessibility reviews, translations, SEO updates, and performance analysis. Optimizely Opal changes that model. The CMS becomes a structured system of record. Agents operate inside it to create content, maintain quality, optimize visibility, and execute workflows across the content lifecycle. That's why we believe the next phase of AI in marketing won't be defined by content generation. It will be defined by operational execution. At Nansen, we're helping organizations move from AI that assists to AI that executes through production-ready Opal agents built around real business workflows. The question is no longer "How do we create more content?" It's "Which workflow should your first agent own?" Check out our full perspective: https://lnkd.in/gZUxFPvU #AI #Opal #Optimizely #AgenticAI #DigitalTransformation #MarketingOperations #EnterpriseAI
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The headline isn't the AI. It's what happens when AI is operationalized. Road Scholar achieved a 98.5% reduction in operational workflows, 92% faster content creation, and 60% adoption in six months—not because of a tool alone, but because of the operating model behind it. Proud to partner with Road Scholar and Optimizely on this work. Thanks to Alexander Atzberger and the Optimizely team for sharing the story. 🙌 #ArtificialIntelligence #Opal #Optimizely #AI #AgenticAI #DigitalTransformation
All the posts about failed AI pilots... this is a counter story and blueprint for others. Road Scholar just measured the impact of our agentic AI platform. 98.5% reduction in operational workflows. 92% faster content creation. 2 hours saved per task. 60% team adoption in six months. Not a pilot. Not a projection. A travel and education company that needed to scale output without scaling headcount - and did it. Road Scholar's situation before Nansen stepped in was familiar: workflows varied by team, content was rebuilt instead of reused, and AI tools sat underused because there was no shared operating model. Sound familiar? The fix wasn't the AI itself. It was the structure around it. Mark Fagiano, E-commerce Director at Road Scholar, said it best: "We aren't just faster; we're now focused on strategy and delivering richer, more relevant experiences for our travelers. That's the true ROI." That's the pattern worth watching. Focus on where the marketer experience is broken, identify where your customer experience can improve, and make it about outcomes, not about AI for the sake of AI. Inspiring work Road Scholar and Nansen!
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Moving enterprise AI out of the sandbox and into daily operations is tough. That’s why we’re excited to share that Nansen is now an Optimizely Opal Specialized Partner — one of a select few agencies globally to earn the designation. This represents real capability, not a hollow title. Over the last several months, our team has been helping enterprise organizations move AI from isolated experimentation into operational execution. The impact is already tangible. ⏱️ Case in point: In a recent engagement, Road Scholar reduced a 6-hour table-of-contents creation process to a mere 30 minutes using Opal workflows. Want to see how AI fits into real operational workflows? We’ve shared the full case study in the comments below. #Optimizely #Opal #EnterpriseAI #MarketingOperations #DigitalExperience
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