{"id":7,"date":"2020-05-18T09:30:24","date_gmt":"2020-05-18T01:30:24","guid":{"rendered":"https:\/\/easiio.com\/?page_id=7"},"modified":"2024-07-17T14:12:16","modified_gmt":"2024-07-17T06:12:16","slug":"easiio-call-center-home","status":"publish","type":"page","link":"https:\/\/www.easiio.com\/","title":{"rendered":"Home"},"content":{"rendered":"\n
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Easiio office phone systems and call center software<\/h3>\n

Experience the simplified phone systems and call center software<\/p>\n

Contact center software and CRM integration<\/p>\n <\/div>\n

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EASIIO SMALL BUSINESS OFFICE<\/h3>\n see pricing<\/a><\/div>\n
PRODUCTS INCLUDED<\/span>\n
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Call center lite<\/span><\/i><\/div>\n <\/div>\n
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Contact Center Pro<\/span><\/i><\/div>\n <\/div>\n
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Office phone system<\/span><\/i><\/div>\n <\/div>\n <\/div>\n
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Lite way call center software for small business with a smaller sales or support team. This hosted phone system come loaded with auto attendent (IVR), record and forward, text missing call to you for rapid response, free web chat bot, web voice over internet call and support page on Easiio site to link back to your own web site. <\/div>\n <\/div>\n
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Best cloud based call center solutions and ticketing support system for small and mid size support\/sales team of up to 100 agents. All professional call center features with a price of standard office business phone system. Make your customer and your agent happy with easier sms text support, integration with support ticket platform, VoIP call, call center dialer, web chat, quality voice and even video. <\/div>\n <\/div>\n
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Get started in Minutes<\/div>\n
All you need is an Internet connetion to start using Easiio Contact Center Pro<\/div>\n <\/div>\n
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Set up quickly<\/div>\n
Activate mulipe accounts and give your team immediate access to telephoy,
SMS and PBX service.\n <\/div>\n <\/div>\n
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Communicate on any device anywhere<\/div>\n
Any device can become your own virtual office<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Office phone system allows small business to be more efficient in VoIP communication with office phone, auto attendent, SMS text messaging and customer support features. Including advance cloud business phone features with fraction of the cost. It supports PC, MAC, smartphone devices and it is possible to provide private, and hybird cloud deployments. <\/div>\n <\/div>\n
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Easiio SMB Phone System and Call Center Advantage<\/h3>\n Competive price,high quality,and rich in features<\/span><\/div>\n
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\n Simplified Management<\/h4>\n

*Small business customer support make easy<\/p>\n

*Text to phone number and auto text response (ITR)<\/p>\n

*Visual IVR configuration<\/p>\n

*Visual call queue management<\/p>\n

*Visual voice mail, and email forwarding<\/p><\/div>\n <\/div>\n <\/div>\n

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All in one platform for SMB<\/h4>\n

*Soft phone for all platforms<\/p>\n

*Web chat and major chat platform integration<\/p>\n

*Video call and small video conference<\/p>\n

*Video conference<\/p>\n

*Performance management<\/p><\/div>\n <\/div>\n <\/div>\n

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Competitive pricing with
rich features<\/h4>\n

*Text chat and voice call from company home page<\/p>\n

*Customer web page integration<\/p>\n

*Visual IVR and Queue management<\/p>\n

*API \/CRM integration<\/p>\n

*Free to try<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n

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Comprehensive feature set<\/div>\n
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Voice Navigation<\/div>\n
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Customized Process<\/div>\n
Easily guide customers<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Call screen<\/div>\n
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Inbound\/outbound screen<\/div>\n
Multiple screen modes<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Intelligent distribution<\/div>\n
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Flexible call distribution<\/div>\n
A variety of ACD<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Smart Routing<\/div>\n
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Multi-scene recognition<\/div>\n
Automatic matching VIP<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Multimedia access<\/div>\n
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Telephone, web,APP<\/div>\n
Multimedia services<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Ticketing Center<\/div>\n
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Closed-loop workflow<\/div>\n
Automatic ticketing Flow<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Monitoring center<\/div>\n
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Digital management<\/div>\n
Status monitoring<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Statistical report<\/div>\n
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Agent\/Skill groups<\/div>\n
Statistics of call report<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Authority management<\/div>\n
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Multi-organizational structure<\/div>\n
Department management<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Audio recordings<\/div>\n
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Real-time voice recording<\/div>\n
Large volume storage<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Call Center API<\/div>\n
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Integration with third-party<\/div>\n
API for Call Center<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Satisfaction evaluation<\/div>\n
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Listening recording online<\/div>\n
Satisfaction scoring<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n <\/div>\n
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Online Business<\/div>\n
\n Online business phone and chat support and sales <\/div>\n <\/div>\n <\/div>\n
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Financial<\/div>\n
\n Financial instituation for customer support <\/div>\n <\/div>\n <\/div>\n
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Start Up<\/div>\n
\n Start up distributed phone systems <\/div>\n <\/div>\n <\/div>\n
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Retails<\/div>\n
\n Retails for automatic customer voice and chat services <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Contact Us<\/h3>\n
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