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Amendments to notifications for maintenance #3665

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misterjaytee opened this issue Jun 25, 2019 · 3 comments
Open

Amendments to notifications for maintenance #3665

misterjaytee opened this issue Jun 25, 2019 · 3 comments
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Good First Issue Scheduled Maintenance

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@misterjaytee
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@misterjaytee misterjaytee commented Jun 25, 2019

For maintenance items, currently subscribers only get a notification that a maintenance item was created.

Please could we make the following amendments to notifications for maintenance items:

  • Make sure that the description is in the email so that subscribers don't have to visit the status website to find out more detail about the maintenance item and also let them know what component and/or component group it affects (associating a maintenance item to a component is covered by #3470)

  • Send out a notification when a scheduled maintenance item is updated - especially important if the date changes, or if the scheduled maintenance item gets cancelled

  • Have the ability to send out an update on completion of the scheduled maintenance with any closing comments (e.g. to let users know that there may be a known issue; or at least to confirm when the maintenance completed)
@welcome
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@welcome welcome bot commented Jun 25, 2019

👋 Thank you for opening your first issue. I'm just an automated bot that's here to help you get the information you need quicker, so please ignore this message if it doesn't apply to your issue.
If you're looking for support, you should try the Slack group by registering your email address at https://cachethq-slack.herokuapp.com. Alternatively, email support@alt-three.com for our Professional support service (please note, this a paid service.)
If you're issue is with documentation, you can suggest edits by clicking the Suggest Edits link on any page, or open an issue at https://github.com/CachetHQ/Docs

@jbrooksuk
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@jbrooksuk jbrooksuk commented Jul 11, 2019

Your last two points are actively being addressed in #3687 by @atymic :)

@pmkakaci
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@pmkakaci pmkakaci commented May 27, 2020

Hello guys,
I'm pretty interrested about this one too :)
Available for testing it if needed

@cp-sumi-k cp-sumi-k mentioned this issue Dec 1, 2020
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@jbrooksuk @misterjaytee @pmkakaci