Help Center

Most common Pro-related questions

6 Articles View All

• Does the Pro Windows key unlock the clie...
• Product support for Pro client users- ho...
• How does Streaming work?
• How can I stream a file from a torrent?
• Why won’t all files stream?

Frequently Asked Questions (FAQ)- Windows

10 Articles View All

• Product support for free client users - ...
• Why is my download speed slow?
• "Volume not Mounted" error
• Antivirus detecting torrent install as m...
• The client is uploading too quickly

Setting up your network [and some advanced setup tips]

6 Articles View All

• Setting up your client to work with your...
• My firewall is reporting connections bei...
• How do I forward ports?
• What ports should I use?
• Does your software support proxies?

Taking your torrenting to the next level

14 Articles View All

• What are the client's system requir...
• Optimizing your internet connection [Con...
• How do I send files to friends and famil...
• How do I import torrents from RSS feeds?
• How can I backup my settings?

About the BitTorrent Protocol

7 Articles View All

• What is the BitTorrent Protocol?
• The Basics of BitTorrent
• Downloading With BitTorrent
• What is seeding?
• Client Features

Troubleshooting and error messages

27 Articles View All

• My memory usage is very high
• I get 'Disk-Write-Error' or &#...
• My Client freezes or uses a lot of CPU.
• My Client crashes regularly.
• While downloading/seeding, I get 'E...

BitTorrent and BitTorrent Pro for Android

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• How do I find the help pages for BitTorr...

BitTorrent Remote

2 Articles View All

• How do I find the help pages for BitTorr...
• How do I find the help pages for BitTorr...

Ad-Free for Mac

5 Articles View All

• What is Ad-Free for Mac?
• How can I purchase Ad-Free for Mac?
• What level of support will I receive for...
• How do I cancel Ad-Free?
• Why Ads?

Web API (and WebUI)

10 Articles View All

• What is the Web API?
• What is the WebUI?
• Limitations - WebAPI
• Actions - WebAPI
• Torrent Job Properties - WebAPI

Previous Stable Releases - Windows

58 Articles View All

• 2016-03-31: Version 7.9.6 (build 42077)
• 2016-03-29: Version 7.9.6 (build 42061)
• 2016-02-25: Version 7.9.5 (build 41866)
• 2016-02-16: Version 7.9.5 (build 41822)
• 2016-01-25: Version 7.9.5 (build 41713)

Previous Stable Releases - Mac

7 Articles View All

• 2015-11-12: Version 7.4.3 (Build 41340)
• 2015-10-29: Version 7.4.3 (Build 41267)
• 2015-10-07: Version 7.4.3 (Build 41173)
• 2015-08-24: Version 7.4.2 (Build 41006)
• 2015-01-13: Version 7.4.2 (Build 37980)