489,692 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
0 answers

Regarding the vertical section of SharePoint

Regarding vertical sections in SharePoint portal sites: When I change the zoom level in my web browser (Edge or Chrome), the vertical sections move to the bottom of the web page. I would like to fix them as two-column sections. Is there a setting to do…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-25T10:55:24.5233333+00:00
Baker Florence 0 Reputation points
1 answer

How can I delete no longer synced folders from my pc

Hello good day I deleted and unsynced my OneDrive account from my previous corporate account so that I already verified and I don't have the account in my OneDrive app. However, I have the following drawback and that is that the following continues to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T10:53:44.2766667+00:00
Hill Rosamund 0 Reputation points
answered 2026-08-25T10:54:00.4166667+00:00

AI answer

0 answers

Tenant Access Recovery – Nonprofit organization locked out due to inaccessible Global Admin MFA

Microsoft 365 Tenant Access Recovery Hello, We are a registered nonprofit organization in Croatia and need assistance recovering administrative access to our existing Microsoft 365 tenant. Organization: Udruga Vukovarski leptirići Affected tenant:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T07:47:36.3133333+00:00
Vukovarski Leptirici 0 Reputation points
edited the question 2026-08-25T10:53:21.1866667+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
1 answer

When you download a folder in Sharepoint All_Error the file is output

When I download a folder in Sharepoint, a zip file is output, but it contains All_Error files (see attachments), and I can't download the Excel or Word files actually stored in the folder. Please tell me how to eliminate this situation.

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-25T10:17:20.04+00:00
Ford Celestine 0 Reputation points
answered 2026-08-25T10:50:53.74+00:00
Demi Nguyen 910 Reputation points Independent Advisor
1 answer

Microsoft word is locked.

My previous Microsoft Word documents are all locked and I cannot start a new word document as it is locked also. Mac device Version16.42 (20101102) Volumn License 2019

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-25T10:33:58.29+00:00
Sharon Bach 0 Reputation points
commented 2026-08-25T10:50:25.8766667+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
1 answer

resubscribe using GPay

I want to resubscribe my subscription using GPay instead of Credit or Debit Cards. I have tried using Payment Options and added my UPI Details. But still cannot make the payment.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-03T07:00:27.5333333+00:00
Rohinton Darbary 0 Reputation points
answered 2026-08-25T10:48:23.09+00:00
O P Heda 0 Reputation points
4 answers

login on 365

im a small company I'm admin. i can't login on 365 what to do

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T07:19:34.0833333+00:00
Mats Lejerbäck 0 Reputation points
answered 2026-08-25T10:47:36.3833333+00:00
Kristen Tran 765 Reputation points Independent Advisor
0 answers

Sao lưu dữ liệu lên đám mây

I would like to ask the community a question. I have a 1TB storage plan and have backed up my photos and videos to OneDrive for safekeeping. After performing a factory reset on my phone and setting it up again, if I download the data back from OneDrive…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-25T10:04:38.8433333+00:00
Hoàng Minh Sang 0 Reputation points
edited the question 2026-08-25T10:46:14.3666667+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
2 answers

re-establish password for account

I am the only Global Administrator of my Microsoft 365 Business tenant. I am locked out because Microsoft Authenticator is no longer registered on my phone. I have no other administrator and no alternative MFA method. I need the Data Protection/Tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T10:09:02.0666667+00:00
Stephen Casey 0 Reputation points
answered 2026-08-25T10:45:30.4333333+00:00
Killian N 3,390 Reputation points Independent Advisor
2 answers

Error Code 0x0 following Tahoe update

I am unable to save or print from Excel since doing the recent Tahoe update. The update is completed. I don't appear to have any updates on Apps so Excel and Word look up to date. My subscription is up to date too. Yet, I cannot resolve this issue which…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-08-25T10:32:18.4933333+00:00
M Paddon 0 Reputation points
answered 2026-08-25T10:45:14.29+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
2 answers

OneDrive creating new 'entries' after syncing from Microsoft Teams

In our company we have various different teams created in Microsoft Teams. One of our users is synchronizing the files of teams X, Y and Z to her Mac, for every teams she tries to sync it creates a new 'entry'. Her entries look like…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-25T09:57:41.0966667+00:00
Kjell Lannoo 0 Reputation points
answered 2026-08-25T10:43:52.14+00:00
Liora 775 Reputation points Independent Advisor
1 answer

Microsoft Visio free trial and domain issues

Hello! I recently signed up for a Microsoft Visio free trial and created the domain. However, I cannot sign in. When attempting to log in, I receive the message: “The email or username you entered does not exist.” Could you please help me recover access…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T10:00:48.9333333+00:00
AnYa 0 Reputation points
edited an answer 2026-08-25T10:42:00.6466667+00:00
Kristen Tran 765 Reputation points Independent Advisor
0 answers

Microsoft Authenticator Not Sending Verify Codes

There is an issue with one of my paid outlook accounts. The Microsoft Authenticator app on my phone isn't sending codes, meaning I'm locked out of my account on my pc. What is being done to fix this? There should be some sort of support number. This is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T10:26:57.71+00:00
Maija Anderson 0 Reputation points
edited the question 2026-08-25T10:40:12.3333333+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
1 answer

Unable to create Microsoft business account - Error Code: 715-123280

Hi, I am trying to create a business account. I have tried multiple times but each time I get the following error. What I've already tried: Multiple browsers Incognito / private mode A different device A different internet connection Clearing…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-25T10:22:38.03+00:00
Lloyd 0 Reputation points
answered 2026-08-25T10:39:32.77+00:00
BabybooHN 2,370 Reputation points Independent Advisor
2 answers

Paper size is different when exporting from Excel

When you create an export-> PDF/XPS document from Excel, the PDF is created differently from the set paper size.

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-08-25T10:10:33.7233333+00:00
Ross Evangeline 0 Reputation points
answered 2026-08-25T10:38:05.0733333+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to login to Azure - Error AADSTS5000224

Hi, Started seeing this error since today (logged in yesterday without errors). We need to have this resolved immediately as the team uses this tenant for multiple activities. Unable to create a support ticket as we are not able to login to the tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-18T05:33:22.9433333+00:00
MuhammadIrfan-8996 20 Reputation points
accepted 2026-08-25T10:37:52.42+00:00
MuhammadIrfan-8996 20 Reputation points
0 answers

Payment Issue – Card Charged Despite Unsuccessful Payment

Dear Microsoft Support, My automatic payment for my Microsoft subscription was unsuccessful, so I updated my payment method with a new card and tried to make the payment again. However, the payment showed as unsuccessful. I tried making the payment one…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T10:31:53.95+00:00
Ng Becky 0 Reputation points
1 answer

I couldn't retrieve the authenticator. I can't access my corporate emails. How do I reserve the authenticator? Can anyone help me?

I couldn't retrieve the authenticator. I can't access my corporate emails. How do I reserve the authenticator? Can anyone help me? My cell phone burned. How do I reset the authenticator someone help me?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T08:22:18.82+00:00
Hill Leni 0 Reputation points
edited the question 2026-08-25T10:31:10.7+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
2 answers

Contact Lists

Hi, my firm currently use Microsoft Dynamics CRM. When using this we have Account Lists as a way of grouping different Accounts together for different marketing and communication purposes. I have a specific marketing targeting list which I have set up…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-25T10:11:50.2866667+00:00
Casey A Buddin 0 Reputation points
answered 2026-08-25T10:31:04.31+00:00
Darren Bruce 1,130 Reputation points Independent Advisor
1 answer

cancel an order

Good day. I need help to cancel an oder on my account. My bank statement read , Msft*E0200zyhvg Dublin IE I desperately need help how and where to cancel this order as we do not use it for the last 5 months. my husbank and i cannot find a trace where…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-25T10:16:42.3933333+00:00
Carina Scholtz 0 Reputation points
edited an answer 2026-08-25T10:28:37.49+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator