Sitelet https://github.com/scoutapp/scout_apm_python/issues/554
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Understanding socket connection issues #554

Description

@dlanderson

What

We'd like to track socket connection issues with the core agent so we can identify issues and fix them proactively.

Why

The socket connection might fail for multiple reasons, which might include

  • Unable to create the core_agent_dir
  • Unable to download (e.g outbound firewall prevents it)
  • Permission denied to an already existing core_agent_socket path
  • noexec is set on the volume where core_agent_dir resides
  • Random things like core_agent_dir resides on a bind mount inside a docker container on an OSX host and creating a socket results in a name too long error. Can't run swarm tests in Docker for Mac moby/moby#23545 (comment)

No matter the issue, the end result is that the python agent will attempt to connect to the socket, fail, and ultimately stop trying after a few attempts. We'll start by tracking when the connection attempts are exhausted.

How

  1. At https://github.com/scoutapp/scout_apm_python/blob/master/src/scout_apm/core/socket.py#L190
  2. Report the following data in a POST to https://checkin.scoutapp.com/apps/diagnostics.scout
  3. With URL parameters: ?key=#{org_key}&name=#{app_name}
  4. With Headers:
Agent-Hostname: #{socket.gethostbyname()}
Agent-Version: #{agent version}
Content-Type: application/octet-stream
  1. With body data:
{
  version: 1,
  type: socket,
  language: python,
  agent_version: ${agent_version},
  environment: #{app_environment},
  node: #{socket.gethostbyname()},
  time_since_startup: #{figure out how to determine this},
  agent_config: #{json object/hash of key/value of the agent's config options}
}

Activity

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